Understanding the Last Mile Delivery Problem

The last mile delivery problem refers to the inefficiencies and challenges businesses face when delivering goods to the final destination – often the customer’s doorstep. This stage is usually the most time-consuming and expensive part of the entire delivery process. Traffic congestion, complex routes, and failed delivery attempts contribute to higher costs and delays, affecting customer satisfaction. Solving this problem is critical for businesses that want to provide seamless service, reduce operational costs, and stay competitive in today’s fast-paced e-commerce market.